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Frequently Asked Questions

pornstarplayer.com - Customer service and technical support is our forte and we do it better than anyone else in the business. Just try us before you try the rest! We guarantee that you will be more than satisfied with our services.

The Frequently Asked Questions (FAQ) page outlines some of the questions that are asked most by our clients. We want to make sure that you have the answers to all of your questions, when you need them. Have a look at the FAQ page and if your question is not there, then please feel free to contact us at +1-833-651-2249 +44-808-175-2483 or email us at [email protected]. You can always use our Live Support for immediate assistance.

I have a question about upgrading my account?

If the answer you are looking for is not on our FAQ page, then please call us at +1-833-651-2249 +44-808-175-2483 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.

How can I cancel my membership?

If you want to cancel your membership with us you can email us at [email protected] call us at +1-833-651-2249 +44-808-175-2483, or speak to one of our representatives about it via Live Chat.

I only wanted a trial membership. Why am I still being charged?

All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.

I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-833-651-2249 +44-808-175-2483 as well as by using the email form or the Live Chat feature on the website.

My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-833-651-2249 +44-808-175-2483 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.

Can others see my personal information?

No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-833-651-2249 +44-808-175-2483 or send us an email at [email protected].

How do I know it is safe to put my credit card information online?

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-833-651-2249 +44-808-175-2483 or email us at [email protected].

About Us

Premium Customer Service Support!

pornstarplayer.com - Our consistent ever-flowing customer and technical services are always available at your fingertips, anytime of the day or night when you need it. pornstarplayer.com has the most professional customer service and technical experts anywhere in the world. Since we focus on one customer at a time, you will never be waiting on hold for an eternity to get the answer that you need. We want you to be on your way quickly, with the correct answers to your needs. We are building a team of professionals that have the capabilities to leave you satisfied. Please contact us at any time by phone at +1-833-651-2249 +44-808-175-2483, or by email at [email protected].

Contact Us

We'd really love to hear from you!

Why not connect with our customer service specialists here at pornstarplayer.com? We want to prove to you that we are the best in the business of customer service. We want you to know that at pornstarplayer.com, you are a valued customer whose needs will always come first. We want to make sure that we will always be available to you at any time of the day or night to solve your concerns. Our interactions with you will leave you satisfied and happy. You can contact us by various methods: phone number: +1-833-651-2249 +44-808-175-2483, email at [email protected], and don't forget that our Live Support is always available.

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